Returns & Exchanges
At tl;dr pharmacy, we want you to love your prescription-strength style; if your order isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery. We have streamlined our recovery process to ensure your wardrobe stays healthy and hassle-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely package your items in their original packaging with all tags attached.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our pharmacy warehouse.
Receive Your Refund
Once our team inspects the items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing